Shipping and Delivery Terms

Delivery Times

We are committed to processing and shipping your order as quickly as possible. Once your order is processed, delivery is generally completed within an estimated timeframe of 6 to 12 business days .

Please note that these delivery times are estimates and may vary depending on several factors, including stock availability, delivery destination, and any logistical constraints. Delivery dates provided during order completion are indicative only, based on your delivery location, and cannot be guaranteed.

Due to the influx of orders related to our current sales, there will be a slight delay in shipping. Rest assured, all orders are shipped within 48-72 hours.

Delivery Delays

While we make every effort to meet the deadlines announced during the payment phase, delays beyond our control may occur. These delays may be caused by:

• Customs controls

• Adverse weather conditions

• Strikes or other events affecting carriers

• Periods of high traffic (sales, holidays, etc.)

We cannot be held responsible for these delays and we thank you for your patience and understanding.

Order Tracking

As soon as your order is shipped, you will receive a confirmation email containing a tracking number. You will then be able to track your package in real time via the relevant carrier's website.

Delivery Zones

We offer international shipping to most countries. However, some destinations may be subject to restrictions or additional customs fees. It is your responsibility to check for any restrictions applicable to your country of residence before placing your order.

Shipping Costs

Shipping costs are calculated automatically during checkout and may vary depending on the destination, package weight, and selected shipping method. These costs are clearly displayed before you confirm your purchase.

Unreceived or damaged parcels

If you haven't received your order within the estimated timeframe, we recommend checking your package tracking and contacting our customer service if necessary. If you receive a damaged item, please contact us within 48 hours of receipt, including photos of the product and packaging, so we can offer you a suitable solution.